Before requesting an appointment with one of our clinicians, it may be worth looking at our self-referrals page to check if a surgery appointment is needed for the service you require.
How to Request an Appointment
You can request an appointment in the following ways:
- Visiting our Consulting Room
- Online at: Patient Access
- Calling the surgery on 0161 499 3777
- In person by visiting the surgery
Urgent (Same Day) Appointments
If you have an urgent problem during surgery hours, please call us on 0161 499 3777.
The receptionist will need to take some details about the problem and arrangements will be made for you to be contacted by the doctor as soon as possible
Please see our Urgent Problems and Out of Hours page for more information.
Appointments are booked in 10 minute slots so to enable the surgeries to run efficiently, please arrive on time and notify reception as soon as possible if you will be late or are unable to attend. If you do arrive late it is at the GP’s discretion as to whether you will be seen or asked to re-book another appointment.
Most of the GP appointments are available and pre-bookable up to 6 weeks in advance. There is an early morning surgery on Thursday mornings for workers who are unable to attend daytime appointments.
Unfortunately we cannot guarantee an on the day appointment with the doctor of your choice, so we would recommend pre-booking for review of ongoing problems.
Telephone Advice and Appointments
Telephone advice may include queries about a prescription, a test result, a hospital appointment, a referral, a form that needs to be completed or advice about a minor ailment. Please call and ask the receptionist who will be able to help you.
Telephone Consultations with Your Doctor
If you only need advice from the doctor or nurse you can book a telephone consultation by calling the surgery on 0161 499 3777. The doctor will discuss your problem at an allotted time. Please make sure you give the correct phone number to the receptionist.
Telephone appointments are only available during surgery hours.
Advice is also available from the NHS 111 service by calling 111 from your landline or mobile phone.
Cancelling an Appointment
If you are unable to keep an appointment please let us know as soon as possible – this may enable someone else to be seen.
You can cancel an appointment by using one of the following methods:
- Online by completing our Cancel an Appointments triage
- Online using www.patientaccess.com
- By telephone on 0161 499 3777
Getting the Most out of a Consultation
In Great Britain, patients on average have just seven minutes with their GP. The BMA’s doctor patient partnership offers the following advice to help you use this time effectively.
- Make a list of any questions/problems you wish to discuss before hand.
- Take a pen and paper as you may want to note down important points.
- Wear loose clothing if it’s likely you will need to be examined.
- Be prepared to tell your doctor of any non-prescription medicines or supplements you are taking.
- You can bring someone with you for support.
During The Appointment
- Don’t be afraid to ask questions.
- If you don’t understand, ask your doctor to repeat it or write it down.
- If you are prescribed a drug, make sure you know why it has been given to you, how long to take it for etc. Remember pharmacists are experts in medication and a very useful source of advice.
- Be direct. If you have a problem that you find embarrassing or difficult to talk about, don’t leave it to the end of the appointment before mentioning it. Remember your problem is likely to a common one for your GP, who is there to help you.
One Problem at a time
If you have several problems it is more effective in the long run to concentrate on just one problem during the consultation than to have to rush through a list of problems. Be prepared to make another appointment so that each problem can be given the time it needs to be sorted out.
Be on Time
Be on time for your appointment, or inform the surgery as soon as possible, if you wish to cancel your appointment.
Make a separate appointment for each member of the family.
Under 14 Year Olds
Accompany under 14 year olds. If however, a young person strongly wishes to be treated without his/her parent’s involvement, his/her confidentiality will be respected.