Prescriptions

If you need to take medication on a regular basis, your doctor may decide to issue you with repeat prescriptions. This will remove the necessity for you to be seen every time you need a fresh supply of medicines.

How do I order my Repeat Prescription?

Patients on long-term medication can order repeat prescriptions in a number of ways:

  • Online – Using our Repeat Prescription Requests triage
  • Using our online services – Patient Access
  • In person – Post the tear-off slip indicating the medication you require to the surgery, enclosing a stamped self-addressed envelope. If posting please remember to give at least one weeks notice for a first class stamp and longer if using second class. The post box is next to the main reception entrance.
  • By post – You can tick your requirements on the repeat slip and put it in the box on the reception desk. If the surgery is closed, please use the external post box next to the main reception entrance.

When Will my Prescription be Ready?

Prescriptions will be ready for collection in 2 working days (longer by post) and will routinely be sent to the local chemist in the High Street.

Request Received: Script Ready By:
Monday Wednesday
Tuesday Thursday
Wednesday Friday
Thursday Monday
Friday Tuesday

For example, a script received on Tuesday at 16:00 will be ready for collection on Thursday after 16:00.

Please request repeat prescriptions well in advance of public holidays.

Collection Points

Patients can either collect their prescription from the surgery or a pharmacy of their choice.

In order for prescriptions to be collected from a pharmacy, patients need to register at their pharmacy of choice for the ‘Prescription Collection Service’. Once the pharmacy has agreed to collection on your behalf, patients then need to instruct the practice which must be in writing – forms are available from most pharmacies.

Electronic Prescription Service (EPS)

The Electronic Prescription Service (EPS) is a NHS service that allows us to send your prescription(s) directly to your chosen pharmacy. This paper-free prescription service means that you do not have to come into the surgery to collect your prescription.

We encourage all patients to register for this free service. You can register for electronic prescribing by completing our online EPS registration form.

Important Notes About Your Medication

Medications not on repeat, ordered too early or that have been altered on the repeat prescription cannot be issued by reception staff and must first be reviewed by a GP, this may cause a delay.

You can only have a certain number of prescriptions on repeat before seeing a doctor for a check-up and your print out will inform you of how many repeats you have left. Certain conditions need monitoring with regular blood tests and this may affect the number of repeats you may order.

Good Medication Management is Important

Please preempt ordering prescriptions to avoid medication running out.

If you are given 56 days of tablets and you have 7 days left, order your new prescription. In the case of any emergency your regular pharmacist will give you a couple of tablets until you get your new prescription.

It is good practice that repeat medication is regularly reviewed so that you get optimum care.

If you are going on holiday you should take a list of your medication with you. In case you have a problem, ensure you have enough medication to cover your holiday. Some countries also need a doctor’s letter to explain the medication. Check with your travel agent.

If you have elderly relatives, ensure that they have an adequate supply of their medication. Dossette boxes/blister packs can be arranged if they have a large amount of medication to take.

If you have any queries about the medication that you are taking, or you suffer side effects from medication prescribed, please speak to your doctor.

For your wellbeing and safety, the doctors regularly review patients who are on repeat medication. If you have been advised by the surgery that your medication review is due, please complete our online Medication Review form.

Useful Information

Each drug has two names – the generic and the brand name. Where possible we use the generic name because this is usually much cheaper for the health service. Due to this, you may notice a change in colour, shape or size of your drug. Do not be concerned by this, you are still receiving the same drug of the same quality, it is only the appearance that has altered.

Prescription Fees

View the cost of prescriptions on the NHS website.

You can also find out if you are entitled to free prescriptions.