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Measles Outbreak

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Support this winter

This Winter could be hard for many people- and cost of living worries can have a big impact on health and wellbeing.  

If you are worried about: 

Benefits and rent, debts or bills, food or staying warm, please ring Manchester’s Cost of Living advice line on freephone 0800 023 2692 Monday to Friday, 9am–4.30pm. More information is also available at manchester.gov.uk/coladvice or text: 07860 022876.  

Extra money you may be entitled to:  

Check if you are eligible for Pension Credit by calling charity Independent Age for free on 0800 319 6789 Monday to Friday, 8,30am–5.30pm, or visit www.independentage.org.  

Pension Credit is a very important benefit because it gives access to other benefits, such as social tariffs, the Warm House Discount, cheaper broadband, free TV licences, lower water bills, and now the Winter Fuel Payment. You need to apply for Pension Credit by 21 December. 

Accessing your health record

Your health record includes information like any conditions or allergies you have and any medicine you’re taking.

Most patients will automatically have access to more information added to their health record. This includes letters, test results and appointment notes.

You can access your health record and nominate someone you trust to access it too.

You can use your NHS account (through the NHS website or NHS App) or Patient Access to access your health record.

You’ll need to ask the surgery for online access to your full health record, or you’ll only see your medicines and allergies.

Request access to your full health record online

First, you need to register for online services and prove who you are. To request access:

  • fill out a register for online services form and choose to access your full health record
  • upload or visit the surgery with photo ID so we can confirm your identity
  • if you are setting up access for the first time, we will give you a username and password
  • go to Patient Access or the app for access

Access to other medical records

For any other medical records, you need to ask for them at the NHS service you went to. This includes records like your hospital record.