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Measles Outbreak

Please visit this link for more information: Measles Outbreak

Support this winter

This Winter could be hard for many people- and cost of living worries can have a big impact on health and wellbeing.  

If you are worried about: 

Benefits and rent, debts or bills, food or staying warm, please ring Manchester’s Cost of Living advice line on freephone 0800 023 2692 Monday to Friday, 9am–4.30pm. More information is also available at manchester.gov.uk/coladvice or text: 07860 022876.  

Extra money you may be entitled to:  

Check if you are eligible for Pension Credit by calling charity Independent Age for free on 0800 319 6789 Monday to Friday, 8,30am–5.30pm, or visit www.independentage.org.  

Pension Credit is a very important benefit because it gives access to other benefits, such as social tariffs, the Warm House Discount, cheaper broadband, free TV licences, lower water bills, and now the Winter Fuel Payment. You need to apply for Pension Credit by 21 December. 

Patients rights and responsibilities

Our responsibilities

  • We aim to promote good health and encourage prevention of disease.
  • Our aim is to treat all our patients with respect and therefore we expect our patients to treat all our staff in the same manner.
  • We will endeavour to maintain patients’ medical records up to date and will respect patients’ right of access to same.
  • We offer annual reviews on medication, asthma, CHD, diabetics, mental health and learning disabilities.
  • We offer clinics for ante/post-natal, child Immunisation, cervical smears, CHD, COPD, diabetes, asthmatic, flu, travel advice including travel vaccinations.
  • If any of our clinics need to be cancelled we will try wherever possible to give at least 24 hours notice.
  • We will endeavour as a team to see you as close as possible to your allotted appointment time, however please bear in mind that there will be occasions when this is not possible.

How you can help us

  • It is the patients’ responsibility to keep their appointments and to inform us as early as possible if unable to attend. You can cancel an appointment online, by completing our cancel an appointments form.
  • Patients need to inform us of any past medical history, hospital admissions and any other details they feel relevant to be documented in their records.
  • When making appointments please be aware that the doctors can only see one patient per consultation, if more than one patient i.e. family members needs to be seen a further appointment must be booked.
  • Treatment facilities are better at the surgery please do not request a home visit unless it is absolutely necessary. Please visit our home visit page for more information.
  • Do not for any reason share your medication with anybody else. In doing so this could prove to be dangerous.
  • A&E visits and out of hours services should only take place when urgent medical attention is required. Out of hours services should not be used to gain a second opinion.
  • If you should have any difficulties within the practice, the practice manager would appreciate if this is brought to her immediate attention. You can contact the practice by completing our online contact the practice form.