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Measles Outbreak

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Support this winter

This Winter could be hard for many people- and cost of living worries can have a big impact on health and wellbeing.  

If you are worried about: 

Benefits and rent, debts or bills, food or staying warm, please ring Manchester’s Cost of Living advice line on freephone 0800 023 2692 Monday to Friday, 9am–4.30pm. More information is also available at manchester.gov.uk/coladvice or text: 07860 022876.  

Extra money you may be entitled to:  

Check if you are eligible for Pension Credit by calling charity Independent Age for free on 0800 319 6789 Monday to Friday, 8,30am–5.30pm, or visit www.independentage.org.  

Pension Credit is a very important benefit because it gives access to other benefits, such as social tariffs, the Warm House Discount, cheaper broadband, free TV licences, lower water bills, and now the Winter Fuel Payment. You need to apply for Pension Credit by 21 December. 

Domestic violence and abuse

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  • Silent solutions Police

    In an emergency call 999 for the police. If you cannot safely speak to the operator to ask for the Police, stay on the line and the call will be forwarded to an operating system. Press 55 to be transferred to the local police force as an emergency.

    Silent Call Police
    999, wait, then 55

  • Domestic abuse aware practice

    We are an IRIS (Identification and Referral to Improve Safety) practice which means you can talk to our doctors, nurses and other staff working here, if you are being hurt or controlled by your current or ex-partner or are afraid of someone at home or a member of your family.

    Read more about how being an IRIS practice can help you.

  • Greater Manchester domestic abuse helpline

    The Helpline is confidential and you do not have to give your name. The Domestic Abuse Helpline is a safe space for you to talk through what is going on at the moment and give you the options that are available to you.

    Website
    www.domesticabusehelpline.co.uk

    Telephone
    0161 636 7525 
    (Monday to Friday, 10am to 4pm excluding bank holidays)

    Urdu/Punjabi Helpline
    0161 636 7525
    (Monday and Tuesday, 10am to 1 pm, Wednesday 1pm to 4pm)

  • National domestic abuse helpline

    This is a 24 hour National domestic abuse helpline.

    Telephone
    0800 2000 247

    Website
    www.nationaldahelpline.org.uk

  • Greater Manchester End The Fear

    Help, support and advice for anybody who is experiencing domestic or sexual violence. Support also for people who know someone who may be being abused. We want to encourage victims of domestic and sexual violence in Greater Manchester to find the courage to come forward and seek support and help. You don’t have to put up with domestic abuse.

    Website
    www.endthefear.co.uk

  • Cover your tracks online

    If you are worried that someone may find out which websites you have visited, there are ways to cover your tracks online.

    Website
    www.womensaid.org.uk

  • Manchester Women’s Aid

    Manchester Women’s Aid provides services so that domestic abuse survivors can live a life free from the fear of domestic violence and abuse. We provide safe and confidential temporary accommodation, play services, advice and support, dedicated case workers and support groups.

    Website
    www.pankhursttrust.org

    Telephone
    0161 660 7999

  • Bright Sky

    Bright Sky is a free to download mobile app providing support and information to anyone who may be in an abusive relationship, or those concerned about someone they know. Available in four languages: English, Urdu, Punjabi and Polish.

    Website
    www.hestia.org/brightsky

  • Saheli Asian Women’s Project

    A specialist service in Manchester, dedicated to serving the particular needs that Asian women and their families face. Thousands of women over the years have had a chance to leave abusive situations and secure a better future for them and their families.

    Website
    www.saheli.org.uk

    Telephone
    0161 945 4187

  • Are you about to hurt someone?

    If you are concerned about your behaviour and feel you may be about to hurt someone please contact The Respect Phoneline. They are a confidential national helpline, email, webchat service for perpetrators of domestic abuse looking for help to stop.

    Telephone
    0808 802 4040

    Website
    www.respectphoneline.org.uk

  • Manchester Safeguarding Partnership

    The Manchester Safeguarding Partnership is made up of organisations that work together to safeguard and promote the welfare of adults, children, young people and their families across the city of Manchester.

    Website
    MSP